OK, if I have a checking account and a credit card through the same back then it should be relatively easy to make a payment to the credit card over the phone. But, no. This would be MUCH to simple. Instead the credit card people are morons who can't seem to get the payment to hit my checking account (AT THE SAME BANK)! Now, I have three, THREE, returned payments along with their accompanying returned check fees billed to my credit card, which STILL has a late payment attached to it.
After fighting with these people for three, THREE, weeks they have finally told me to just give up and pay it online. Well, stupid, I wouldn't have tried to make a payment over the phone at all if the credit card people hadn't called me to tell me my payment was ONE day late. I paid, or tried, to pay this over the phone because they contacted me. After the "conversation" (OK, lashing) that transpired today, they were informed to NEVER call me again since all they can seem to manage is inconveniencing me.
I have NEVER had this many problems with a bank. In fact, I have never had this many problems with THIS bank.
4 years ago
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